Email Chat Support Executive

ITM Recruitment Services
Posted 4 hours ago
Location

Bareilly, Bareilly, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹26,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on support customers with routine service questions, using patient, customer-focused communication, through live chat, with attention to customer satisfaction while assisting with general customer enquiries and updating case notes after each interaction.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pooja ? 8745829825