Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer assistance through email and chat channels.
Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through chat and email queues, with attention to customer satisfaction while assisting with general customer enquiries and updating case notes after each interaction.
Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pooja ? 8745829825