Prayagraj, Prayagraj, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer assistance through email and chat channels.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on assist with product and service enquiries, using accurate information and calm handling, through email support, with attention to clear case documentation while assisting with general customer enquiries and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pooja ? 8745829825