International Non Voice Process

ITM Recruitment Services
Posted 10 hours ago
Location

Durgapur, Durgapur, West Bengal

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹26,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle non-voice customer support work through written channels.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through non-voice support queues, with attention to service quality standards while assisting with general customer enquiries and updating case notes after each interaction.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825