Lucknow, Lucknow, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on update case notes after each interaction, using approved process guidelines, through email support, with attention to consistent process handling while assisting with general customer enquiries and updating case notes after each interaction.
Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.
Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pooja ? 8745829825