Ludhiana, Ludhiana, Punjab
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Ludhiana, Punjab. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Represent the support team while assisting international customers.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on share clear information about available services, using consistent service steps and accurate notes, through email support, with attention to customer satisfaction while assisting with request status checks and updating case notes after each interaction.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825