Kota, Kota, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through international customer care channels, with attention to customer satisfaction while assisting with request status checks and updating case notes after each interaction.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pooja ? 8745829825