Kota, Kota, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through written support tickets, with attention to correct information sharing while assisting with request status checks and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pooja ? 8745829825