International Customer Representative

International Customer Representative

Company: ITM Recruitment Services

This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Represent the support team while assisting international customers.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through chat and email queues, with attention to professional communication while assisting with request status checks and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825