International Voice Process Agent

International Voice Process Agent

Company: ITM Recruitment Services

Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on route complex questions to the appropriate team, using respectful communication and attention to detail, through email support, with attention to customer satisfaction while assisting with billing-related questions where applicable and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pooja ? 8745829825