Kataka, Kataka, Odisha
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Cuttack, Odisha. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on share clear information about available services, using accurate information and calm handling, through written support tickets, with attention to clear case documentation while assisting with billing-related questions where applicable and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Pooja ? 8745829825