Gorakhpur, Gorakhpur, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
The recruitment team is accepting applications for the role described below. Candidate sourcing location: Gorakhpur, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on resolve account access questions, using accurate information and calm handling, through live chat, with attention to timely follow-up while assisting with billing-related questions where applicable and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Pooja ? 8745829825