Tiruchirappalli, Tiruchirappalli, Tamil Nadu
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Tiruchirappalli, Tamil Nadu. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on resolve account access questions, using respectful communication and attention to detail, through the assigned customer contact channel, with attention to correct information sharing while assisting with billing-related questions where applicable and updating case notes after each interaction.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825