International chat process

International Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Siliguri, West Bengal. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on guide customers through approved support steps, using clear ownership of assigned customer cases, through written support tickets, with attention to consistent process handling while assisting with billing-related questions where applicable and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825