Email Chat Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Salem, Salem, Tamil Nadu

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Salem, Tamil Nadu. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on assist with product and service enquiries, using active listening and careful reading, through the assigned customer contact channel, with attention to consistent process handling while assisting with billing-related questions where applicable and updating case notes after each interaction.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825