International Voice Process Agent

International Voice Process Agent

Company: ITM Recruitment Services

Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on review customer requests and identify next actions, using clear ownership of assigned customer cases, through the assigned customer contact channel, with attention to response accuracy while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pooja ? 8745829825