Dehradun, Dehradun, Uttarakhand
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Dehradun, Uttarakhand. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on explain standard account steps, using approved process guidelines, through customer calls, with attention to customer satisfaction while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825