Guntur, Guntur, Andhra Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through customer calls, with attention to clear case documentation while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Pooja ? 8745829825