Email Chat Support Executive

Email Chat Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on assist with product and service enquiries, using accurate information and calm handling, through email support, with attention to timely follow-up while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825