International chat process

International Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through customer calls, with attention to timely follow-up while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825