Jaipur, Jaipur, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Jaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on route complex questions to the appropriate team, using a polite and professional tone, through chat and email queues, with attention to timely follow-up while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825