International Voice Process Agent

ITM Recruitment Services
Posted 4 days ago
Location

Ajmer, Ajmer, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹26,000 - ₹35,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Ajmer, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on record customer concerns accurately, using consistent service steps and accurate notes, through non-voice support queues, with attention to timely follow-up while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825