Siliguri, Siliguri, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Siliguri, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer service for an international business process.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on guide customers through approved support steps, using clear ownership of assigned customer cases, through the assigned customer contact channel, with attention to timely follow-up while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.
Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825