Bhubaneswar, Bhubaneswar, Odisha
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
The recruitment team is accepting applications for the role described below. Candidate sourcing location: Bhubaneswar, Odisha. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on review customer requests and identify next actions, using approved process guidelines, through live chat, with attention to service quality standards while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Pooja ? 8745829825