Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Applications are open for candidates interested in international customer support. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on support customers with routine service questions, using consistent service steps and accurate notes, through live chat, with attention to service quality standards while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825