Email Chat Support Executive

ITM Recruitment Services
Posted 10 hours ago
Location

Prayagraj, Prayagraj, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹26,000 - ₹35,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on assist with product and service enquiries, using accurate information and calm handling, through the assigned customer contact channel, with attention to service quality standards while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pooja ? 8745829825