Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Applications are open for candidates interested in international customer support. Candidate sourcing location: Bhubaneswar, Odisha. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on review customer requests and identify next actions, using approved process guidelines, through the assigned customer contact channel, with attention to service quality standards while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pooja ? 8745829825