Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Applications are open for candidates interested in international customer support. Candidate sourcing location: Varanasi, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on assist with product and service enquiries, using approved process guidelines, through email support, with attention to correct information sharing while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pooja ? 8745829825