Nagpur, Nagpur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Nagpur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on share clear information about available services, using approved process guidelines, through customer calls, with attention to correct information sharing while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pooja ? 8745829825