International chat process

ITM Recruitment Services
Posted 8 hours ago
Location

Coimbatore, Coimbatore, Tamil Nadu

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹22,000 - ₹28,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Coimbatore, Tamil Nadu. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on guide customers through approved support steps, using approved process guidelines, through international customer care channels, with attention to correct information sharing while assisting with handover of complex issues and updating case notes after each interaction.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pooja ? 8745829825