Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through chat and email queues, with attention to consistent process handling while assisting with handover of complex issues and updating case notes after each interaction.
Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837