BPO Non Voice Process Executive

ITM Recruitment Services
Posted 4 days ago
Location

Patna, Patna, Bihar

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Patna, Bihar. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on support customers with routine service questions, using approved process guidelines, through international customer care channels, with attention to response accuracy while assisting with account and login requests and following the assigned escalation process.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Anjali ? 9211977837