Kataka, Kataka, Odisha
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Cuttack, Odisha. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on share clear information about available services, using accurate information and calm handling, through customer calls, with attention to customer satisfaction while assisting with account and login requests and following the assigned escalation process.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837