Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through written support tickets, with attention to customer satisfaction while assisting with account and login requests and following the assigned escalation process.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837