Siliguri, Siliguri, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are open for candidates interested in international customer support. Candidate sourcing location: Siliguri, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer service for an international business process.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on guide customers through approved support steps, using clear ownership of assigned customer cases, through written support tickets, with attention to customer satisfaction while assisting with account and login requests and following the assigned escalation process.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Anjali ? 9211977837