Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Indore, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on record customer concerns accurately, using approved process guidelines, through chat and email queues, with attention to customer satisfaction while assisting with account and login requests and following the assigned escalation process.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837