Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Coimbatore, Tamil Nadu. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on guide customers through approved support steps, using a polite and professional tone, through email support, with attention to clear case documentation while assisting with account and login requests and following the assigned escalation process.

Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837