Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Indore, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Maintain accurate customer records and complete assigned support tasks within the required timeline. Daily work focuses on record customer concerns accurately, using approved process guidelines, through live chat, with attention to clear case documentation while assisting with account and login requests and following the assigned escalation process.

Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.

Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Anjali ? 9211977837