Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer assistance through email and chat channels.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through chat and email queues, with attention to clear case documentation while assisting with account and login requests and following the assigned escalation process.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837