BPO Non Voice Process Executive

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Patna, Bihar. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on support customers with routine service questions, using approved process guidelines, through chat and email queues, with attention to clear case documentation while assisting with account and login requests and following the assigned escalation process.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Anjali ? 9211977837