BPO Non Voice Process Executive

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Udaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on assist with product and service enquiries, using consistent service steps and accurate notes, through non-voice support queues, with attention to clear case documentation while assisting with account and login requests and following the assigned escalation process.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Anjali ? 9211977837