International Customer Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Amritsar, Amritsar, Punjab

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹26,000 - ₹35,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Customer Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Amritsar, Punjab. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on guide customers through approved support steps, using patient, customer-focused communication, through written support tickets, with attention to service quality standards while assisting with account and login requests and following the assigned escalation process.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837