International Non Voice Process

International Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Jaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle non-voice customer support work through written channels.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using a polite and professional tone, through chat and email queues, with attention to response accuracy while assisting with product or service questions and following the assigned escalation process.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837