International Non Voice Process

ITM Recruitment Services
Posted 15 hours ago
Location

Durgapur, Durgapur, West Bengal

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹30,000 - ₹38,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle non-voice customer support work through written channels.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through the assigned customer contact channel, with attention to response accuracy while assisting with product or service questions and following the assigned escalation process.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837