International chat process

ITM Recruitment Services
Posted 5 hours ago
Location

Ranchi, Ranchi, Jharkhand

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹22,000 - ₹28,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Chat Process Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Ranchi, Jharkhand. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on resolve account access questions, using concise explanations and helpful follow-up, through the assigned customer contact channel, with attention to response accuracy while assisting with product or service questions and following the assigned escalation process.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837