Varanasi, Varanasi, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Varanasi, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on assist with product and service enquiries, using approved process guidelines, through email support, with attention to customer satisfaction while assisting with product or service questions and following the assigned escalation process.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Anjali ? 9211977837