Lucknow, Lucknow, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
The recruitment team is accepting applications for the role described below. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on update case notes after each interaction, using approved process guidelines, through customer calls, with attention to customer satisfaction while assisting with product or service questions and following the assigned escalation process.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Anjali ? 9211977837