International chat process

ITM Recruitment Services
Posted 4 days ago
Location

Jabalpur, Jabalpur, Madhya Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹30,000 - ₹38,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Chat Process Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Jabalpur, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on update case notes after each interaction, using respectful communication and attention to detail, through live chat, with attention to timely follow-up while assisting with product or service questions and following the assigned escalation process.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837