BPO Non Voice Process Executive

ITM Recruitment Services
Posted 4 days ago
Location

Guntur, Guntur, Andhra Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through live chat, with attention to professional communication while assisting with product or service questions and following the assigned escalation process.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837