BPO Non Voice Process Executive

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Patna, Bihar. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on support customers with routine service questions, using approved process guidelines, through written support tickets, with attention to professional communication while assisting with product or service questions and following the assigned escalation process.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837